{"id":9072,"date":"2025-11-17T15:15:04","date_gmt":"2025-11-17T14:15:04","guid":{"rendered":"https:\/\/novisa.pl\/warranty-service\/"},"modified":"2026-02-01T20:44:57","modified_gmt":"2026-02-01T19:44:57","slug":"warranty-service","status":"publish","type":"page","link":"https:\/\/novisa.pl\/en\/warranty-service\/","title":{"rendered":"Warranty Service"},"content":{"rendered":"\n<section  class=\"b-hero-basic\">\n    <div class=\"b-hero-basic__heading\">\n        <div class=\"container\">\n           \n                        \n                        <img decoding=\"async\" class=\"shape shape-right hide-desktop\" src=\"https:\/\/novisa.pl\/wp-content\/themes\/novisa\/assets\/img\/shape\/shape-hero.svg\" alt=\"\">\n            <img decoding=\"async\" class=\"shape shape-right hide-mobile\" src=\"https:\/\/novisa.pl\/wp-content\/themes\/novisa\/assets\/img\/shape\/shape-hero-desktop-right.svg\" alt=\"\">\n                        \n                        <div class=\"data\">\n                <h1 class=\"title display-xl display-mobile-md\">\n                    Warranty Service                <\/h1>\n                \n                                <p class=\"description text-xl text-mobile-lg\">\n                    Thank you for your trust and for choosing Novisa Development!<br \/>\r\n<br \/>\r\nFor over 25 years, we have been building homes, but it is the relationships we forge with our clients that are<br \/>\r\nthe foundation we are truly proud of. Do you know what distinguishes a good<br \/>\r\ndeveloper? It&#8217;s what they do after the keys are handed over.<br \/>\r\nAnd that is precisely where our true role begins.                  <\/p>\n                \n                                <div class=\"info\">\n                                        <p class=\"info-title text-xl font-medium\">&#8220;Selling a home is more than just a notary agreement.&#8221;<\/p>\n                    \n                                        <p class=\"info-description text-sm\">\u2013 Novisa Development, Jakub Mr\u00f3wka &#8211; CEO<\/p>\n                                    <\/div>\n                            <\/div>\n                    <\/div>\n    <\/div>\n\n        <div class=\"b-hero-basic__content\">\n        <div class=\"container\">\n                        <div class=\"media\">\n                <img class=\"photo\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2026\/01\/weavy-Gemini-3-Nano-Banana-Pro-2026-01-22-at-09.47.43-1220x390.png\" alt=\"Warranty Service\" decoding=\"async\">\n            <\/div>\n            \n                    <\/div>\n    <\/div>\n    <\/section>\n<section  class=\"b-content-image is-left\">\n    <div class=\"container\">\n        <div class=\"b-content-image__wrapper\">\n\n                        <div class=\"media has-images\">\n                <img decoding=\"async\" class=\"photo\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2026\/01\/Zdjecia-na-nowa-strone-9-1-750x550.png\" alt=\"Warranty Service \u2013 How Does It Work?\">\n\n                                <img decoding=\"async\" class=\"photo\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2026\/01\/3243-3-750x550.jpg\" alt=\"Warranty Service \u2013 How Does It Work?\"> \n                            <\/div>\n            \n            <div class=\"content\" data-js=\"toggle\">\n                                <h2 class=\"title display-sm display-mobile-xs\">\n                    Warranty Service \u2013 How Does It Work?                <\/h2>\n                \n                                <p class=\"description text-lg text-mobile-md\">\n                    Purchasing a home is one of the most significant decisions in life. We understand that you want to feel secure not only when signing the deed but also throughout all the subsequent years of living in your dream home. <br \/>\r\n<br \/>\r\nThat&#8217;s why we created our Warranty Service, which combines operational efficiency, the highest standard of service, and a personalized approach to each client.<br \/>\r\n<br \/>\r\nWe have four independent, two-person service teams \u2013 these are experts who know our developments inside out. Thanks to close cooperation with experienced external partners, we ensure not only prompt action but also the highest standard of services \u2013 from accurate diagnosis to effective repair, everything proceeds smoothly, reliably, and on schedule.                  <\/p>\n                \n                \n                \n                \n                \n                            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<section  class=\"b-content-image is-right\">\n    <div class=\"container\">\n        <div class=\"b-content-image__wrapper\">\n\n                        <div class=\"media\">\n                <img decoding=\"async\" class=\"photo\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2026\/01\/2323-3-750x550.jpg\" alt=\"\">\n\n                            <\/div>\n            \n            <div class=\"content\" data-js=\"toggle\">\n                \n                                <p class=\"description text-lg text-mobile-md\">\n                    Defects happen \u2013 that&#8217;s normal. But for us, the most important thing is that you are never left to deal with a problem alone.  <br \/>\r\nWe are here for you.<br \/>\r\n                <\/p>\n                \n                \n                \n                \n                \n                            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<section  class=\"b-advantages\">\n    <div class=\"container\">\n    \n                <div class=\"b-advantages__heading\">\n                        <span class=\"eyebrow\">\n                Warranty Support            <\/span>\n            \n                        <h2 class=\"title display-lg display-mobile-sm\">\n                How We Work?            <\/h2>\n            \n                    <\/div>\n        \n                <ul class=\"b-advantages__list\">\n                        <li class=\"item\">\n                <div class=\"card-advantage\">\n                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia.svg\" alt=\"Always in Touch\" width=\"80\" height=\"80\" decoding=\"async\">\n                    \n                                        <h3 class=\"title text-xl text-mobile-lg font-bold\">\n                        Always in Touch                    <\/h3>\n                    \n                                        <p class=\"description text-md\">\n                        Our team monitors submissions, analyzes each one, and coordinates repairs so you can enjoy full comfort as quickly as possible.                    <\/p>\n                                    <\/div>\n            <\/li>\n                        <li class=\"item\">\n                <div class=\"card-advantage\">\n                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-1.svg\" alt=\"Simple Reporting Process\" width=\"80\" height=\"80\" decoding=\"async\">\n                    \n                                        <h3 class=\"title text-xl text-mobile-lg font-bold\">\n                        Simple Reporting Process                    <\/h3>\n                    \n                                        <p class=\"description text-md\">\n                        Simply fill out the form in the Client Panel, and we will take care of the rest.                    <\/p>\n                                    <\/div>\n            <\/li>\n                        <li class=\"item\">\n                <div class=\"card-advantage\">\n                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-2.svg\" alt=\"Prompt Response\" width=\"80\" height=\"80\" decoding=\"async\">\n                    \n                                        <h3 class=\"title text-xl text-mobile-lg font-bold\">\n                        Prompt Response                    <\/h3>\n                    \n                                        <p class=\"description text-md\">\n                        Within 14 days, we will inform you about the status of your case and the repair schedule.                    <\/p>\n                                    <\/div>\n            <\/li>\n                        <li class=\"item\">\n                <div class=\"card-advantage\">\n                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-3.svg\" alt=\"Safety is a Priority\" width=\"80\" height=\"80\" decoding=\"async\">\n                    \n                                        <h3 class=\"title text-xl text-mobile-lg font-bold\">\n                        Safety is a Priority                    <\/h3>\n                    \n                                        <p class=\"description text-md\">\n                        We treat reports concerning electrical or plumbing issues with the utmost urgency.                    <\/p>\n                                    <\/div>\n            <\/li>\n                        <li class=\"item\">\n                <div class=\"card-advantage\">\n                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-4.svg\" alt=\"We Operate with Full Transparency\" width=\"80\" height=\"80\" decoding=\"async\">\n                    \n                                        <h3 class=\"title text-xl text-mobile-lg font-bold\">\n                        We Operate with Full Transparency                    <\/h3>\n                    \n                                        <p class=\"description text-md\">\n                        At every stage, you have access to information regarding the status of your case.                    <\/p>\n                                    <\/div>\n            <\/li>\n                    <\/ul>\n        \n    <\/div>\n<\/section>\n<section  class=\"b-process-steps is-white\">\n    <div class=\"container\">\n        <div class=\"b-process-steps__wrapper\">\n\n                        <div class=\"b-process-steps__heading\">\n                                <span class=\"eyebrow\">\n                    Process                <\/span>\n                \n                <h2 class=\"title display-lg display-mobile-sm\">\n                    Report a Defect in 4 Simple Steps                <\/h2>\n                    \n                                <p class=\"description text-xl text-mobile-lg\">\n                    Reporting a defect has never been so simple. Just 4 steps \u2013 and we&#8217;ll take care of the rest.                 <\/p>\n                \n                                <div class=\"cta hide-tablet-mobile\">\n                    <a class=\"u-button u-button-navyblue\" href=\"https:\/\/novisa.voxdeveloper.com\/webservice\/faultnoticeform\/api_key\/969e39dfc8f8072a49399c7371df0f7289e98cd8\" target=\"_blank\" aria-label=\"Go to Client Panel\">\n                        Go to Client Panel                    <\/a>\n                <\/div>    \n                                \n                                \n            <\/div>\n            \n                        <ul class=\"b-process-steps__list\">\n                                <li class=\"item\">\n                    <div class=\"card-step\">\n                        <div class=\"heading\">  \n                                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-5.svg\" alt=\"Log in to your Client Panel.\" decoding=\"async\">\n                                                        \n                            <span class=\"number display-lg font-bold\">\n                                1                            <\/span>\n                        <\/div>\n\n                        <div class=\"content\">\n                                                        <h3 class=\"title text-xl font-bold\">\n                                Log in to your Client Panel.                            <\/h3>\n                            \n                                                    <\/div>\n                    <\/div>\n                <\/li>\n                                <li class=\"item\">\n                    <div class=\"card-step\">\n                        <div class=\"heading\">  \n                                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-1-1.svg\" alt=\"Fill out the form and describe the problem. If possible, attach photos. \" decoding=\"async\">\n                                                        \n                            <span class=\"number display-lg font-bold\">\n                                2                            <\/span>\n                        <\/div>\n\n                        <div class=\"content\">\n                                                        <h3 class=\"title text-xl font-bold\">\n                                Fill out the form and describe the problem. If possible, attach photos.                             <\/h3>\n                            \n                                                    <\/div>\n                    <\/div>\n                <\/li>\n                                <li class=\"item\">\n                    <div class=\"card-step\">\n                        <div class=\"heading\">  \n                                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-2-1.svg\" alt=\"You will receive an email confirming receipt of your submission.\" decoding=\"async\">\n                                                        \n                            <span class=\"number display-lg font-bold\">\n                                3                            <\/span>\n                        <\/div>\n\n                        <div class=\"content\">\n                                                        <h3 class=\"title text-xl font-bold\">\n                                You will receive an email confirming receipt of your submission.                            <\/h3>\n                            \n                                                    <\/div>\n                    <\/div>\n                <\/li>\n                                <li class=\"item\">\n                    <div class=\"card-step\">\n                        <div class=\"heading\">  \n                                                        <img class=\"icon\" src=\"https:\/\/novisa.pl\/wp-content\/uploads\/2025\/11\/ikonografia-3-1.svg\" alt=\"Our team will contact you within 14 business days to determine the next steps.\" decoding=\"async\">\n                                                        \n                            <span class=\"number display-lg font-bold\">\n                                4                            <\/span>\n                        <\/div>\n\n                        <div class=\"content\">\n                                                        <h3 class=\"title text-xl font-bold\">\n                                Our team will contact you within 14 business days to determine the next steps.                            <\/h3>\n                            \n                                                    <\/div>\n                    <\/div>\n                <\/li>\n                            <\/ul>    \n            \n                        <div class=\"cta hide-desktop-laptop\">\n                <a class=\"u-button u-button-navyblue\" href=\"https:\/\/novisa.voxdeveloper.com\/webservice\/faultnoticeform\/api_key\/969e39dfc8f8072a49399c7371df0f7289e98cd8\" target=\"_blank\" aria-label=\"Go to Client Panel\">\n                    Go to Client Panel                <\/a>\n            <\/div>    \n            \n        <\/div>\n    <\/div>\n<\/section>\n<section  class=\"b-testimonials\" data-slider=\"testimonials\">\n    <div class=\"container\">\n\n                \n                <div class=\"b-testimonials__content\">\n            <div class=\"slider swiper\" data-js=\"slider\">\n                <ul class=\"swiper-wrapper\">\n                                        <li class=\"item swiper-slide\">\n                        <div class=\"card-testimonial\">\n                            <div class=\"quote\">\n                                \n                                                                <p class=\"description text-lg font-medium\">\n                                    We are very satisfied with the apartment and the service provided by the Novisa office in Bia\u0142o\u0142\u0119ka. All defects were removed efficiently and professionally. We sincerely recommend them!!!!                                <\/p>\n                                                            <\/div>\n\n                                                        <div class=\"author\">\n                                \n                                <div class=\"info\">\n                                                                        <p class=\"name text-lg font-bold\">\n                                        Micha\u0142 G.                                    <\/p>\n                                    \n                                                                        <p class=\"position text-md\">\n                                        5 reviews                                    <\/p>\n                                                                    <\/div>\n                            <\/div>\n                                                    <\/div>\n                    <\/li>\n                                        <li class=\"item swiper-slide\">\n                        <div class=\"card-testimonial\">\n                            <div class=\"quote\">\n                                                                <p class=\"title display-xs text-mobile-xl font-bold\">\n                                    Response Time, Quality, Professionalism, Value for Money                                <\/p>\n                                \n                                                                <p class=\"description text-lg font-medium\">\n                                    I recommend this developer, excellent service from the very beginning \ud83d\ude42 The unit has been handed over, and all defects identified during the pre-handover inspection were corrected by the time the keys were collected.<br \/>\r\n<br \/>\r\nAdditionally, we received a great eco-friendly shopping bag \ud83d\ude00<br \/>\r\n                                <\/p>\n                                                            <\/div>\n\n                                                        <div class=\"author\">\n                                \n                                <div class=\"info\">\n                                                                        <p class=\"name text-lg font-bold\">\n                                        Alan \u015a.                                    <\/p>\n                                    \n                                                                        <p class=\"position text-md\">\n                                        12 reviews                                    <\/p>\n                                                                    <\/div>\n                            <\/div>\n                                                    <\/div>\n                    <\/li>\n                                        <li class=\"item swiper-slide\">\n                        <div class=\"card-testimonial\">\n                            <div class=\"quote\">\n                                \n                                                                <p class=\"description text-lg font-medium\">\n                                    Practically all defects in the unit were removed, and the final handover was smooth and very quick \ud83d\ude42 Positively surprised compared to what was noted during the pre-handover inspections.                                <\/p>\n                                                            <\/div>\n\n                                                        <div class=\"author\">\n                                \n                                <div class=\"info\">\n                                                                        <p class=\"name text-lg font-bold\">\n                                        Iga K                                    <\/p>\n                                    \n                                                                        <p class=\"position text-md\">\n                                        5 reviews                                    <\/p>\n                                                                    <\/div>\n                            <\/div>\n                                                    <\/div>\n                    <\/li>\n                                    <\/ul>\n\n                <div class=\"swiper-pagination hide-desktop-laptop\"><\/div>\n            <\/div>\n\n                        <div class=\"navigation-slider hide-tablet-mobile\">\n                <button class=\"navigation-slider__prev\" type=\"button\" data-js=\"slider-prev\" aria-label=\"Previous slide\">\n                    <svg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M24.5554 0.518066C37.5341 0.518066 48.0554 11.0394 48.0554 24.0181C48.0554 36.9968 37.5341 47.5181 24.5554 47.5181C11.5767 47.5181 1.05542 36.9968 1.05542 24.0181C1.05542 11.0394 11.5767 0.518066 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